Resources you purchase are downloaded as digital files. Unlike a physical item you purchase and have delivered, you can't return a PDF, Word document, or other file once you've downloaded it. For that reason, all sales of digital resources on LawyerGeeks are considered final and nonrefundable.
We do offer refunds in a limited circumstances. If your purchase falls into one of the exceptions listed below, you may be eligible for a refund.
Refund requests must be submitted within six days of your purchase and are granted on a case-by-case basis.
Compromised Resource File— A resource file is damaged or is missing content.
Misrepresentation— A resource preview and/or description misrepresents what is actually contained in the resource. (Requests are subject to TpT review.)
Technical Limitations— You are unable to access a resource because the technical requirements aren't included in the resource description.
If your purchase meets these guidelines, you can submit a refund request through your
Order History. As part of your request, be sure to include the resource name, your concerns about the resource, and any specific examples or details you might have.